Contact Us
Need help, a different API quota, or a conversation about working together? Email Bitinz and tell us what you need.
Last updated:
Upload and retention limits on this page are the service defaults until current settings load. Settings can change; check the upload area before sending files.
Email us
[email protected]We usually reply within 2 business days. If further checks are needed, we will explain in our reply.
How we can help
Using the service
Upload or download issues, or questions about your compressed images.
Deleting data
Request deletion of an account, related compression records or results that have not expired.
API quota
Check your quota or explain how many images you need to process.
Business inquiries
Product integrations, team usage and other opportunities to work together.
Help us understand the issue
Include the page or steps involved, the image format and approximate size, the selected level, and any error message, request ID or result identifier. These details help us investigate; there is no need to send the original image in your first message.
Request account or record deletion
Contact us from your registered email and explain which account and data you want deleted. For anonymous compressions, a result identifier and approximate time can help us locate records. We may need to verify details to avoid deleting someone else's data. Do not email passwords, session cookies or full API keys.